Privacy Policy

1. Introduction

Welcome to Ceylon Gross Mart. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, telephone numbers, billing and delivery addresses
• Transaction Data: Details about payments and products purchased from us
• Technical Data: IP address, browser type, time zone, and location
• Usage Data: Information about how you use our website and products

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your orders
• To manage payments, fees and charges
• To communicate with you about your orders and our services
• To improve our website, products, and customer service
• To send you marketing communications (with your consent)

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors who have a business need to know.

5. International Transfers

As we ship worldwide, your data may be transferred to and stored at destinations outside Sri Lanka. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. We use essential cookies for cart functionality and analytics cookies to understand how visitors use our website.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this privacy policy.